Solar Orphan Systems
Keep your solar power system in top shape, regardless of who installed it
When a solar company goes out of business, homeowners are often left wondering where to turn. We help diagnose issues, restore performance, and support systems we didn’t originally install.
When the Installer is Gone, But the System is Still Yours
Keep Your System Serviced, No Matter Who Installed It
Your solar panels didn’t stop mattering just because your original installer stopped answering the phone – or worse yet, doesn’t exist anymore.
Some homeowners find themselves in this situation. When their solar power system needs maintenance – or they simply have a question – the company that installed it is nowhere to be found. They now find themselves with what’s called an “orphaned solar system” or “abandoned solar system.”
What does that mean? They’re often left with many questions:
- Who services solar panels if the company goes out of business?
- What happens if my solar system needs repairs or replacement equipment?
- Can my system still be monitored, maintained, or covered under warranty?
The good news is that an orphaned solar system doesn’t have to become a non-functioning one. With the right service and support, many solar power systems can continue producing reliable energy for decades after installation.
Who Services Solar Panels & Systems if Their Installer Went Out of Business? We Do
Even if you’re unsure who supports your solar equipment – or if your original installer is no longer in business – we can help.
If you’re dealing with a “my solar company out of business” situation, you’re not alone. Solar by CIR helps homeowners across Buffalo, Rochester, and Western New York service, repair, and maintain existing solar power systems – including systems installed by other companies, including: Freedom Solar, Astrum Solar, NRG Home Solar, My Smart Home/Solcius, and City Solar.
Our technicians can inspect your system, review monitoring data, identify performance issues, and help determine the best next steps. We can help you with:
- Toubleshooting
- Replacement equipment
- Inverter service
- Optimization
- General maintenance
If manufacturer warranties are still active, we can also help guide you through the warranty claim process and assist with equipment updates or replacements as needed.
*Outside of what’s covered under a warranty, labor costs still apply.
Request Solar Panel Maintenance
"*" indicates required fields
Orphan Solar System FAQs
-
Can Another Company Work on My Solar Panel System?
-
Inverters have a shelf life of about 10-15 years.
-
Inverters have a shelf life of about 10-15 years.
-
Inverters have a shelf life of about 10-15 years.
- Yes, we do it all the time. In many cases, another qualified solar service provider can inspect, repair, maintain, or optimize your system even if they were not the original installer.
-
-
Is My Solar Panel Warranty Still Valid if the Installer Went Out of Business?
-
Yes. The inverter is the component that converts energy captured by the solar panels into electricity that can be used in your home.
- Usually. Manufacturer warranties may still apply even if the solar company that installed your system is no longer operating. Solar by CIR can help review your equipment information and assist with next steps if warranty claims are available. Outside of what’s covered under warranty, labor cost will apply.
-
-
Can Solar by CIR Repair or Replace Equipment on a System it Didn’t Install?
Yes – another thing we do all the time. We regularly support existing solar power systems, including orphaned solar systems installed by other companies. Our technicians can help with troubleshooting, inverter issues, equipment replacement, optimization, and ongoing maintenance.
-
Can My Orphaned System Still be Monitored?
In many cases, yes. Depending on your equipment and monitoring platform, your system may still be able to provide production data, alerts, and performance information. If monitoring access has been lost, we can help determine what options are available.
-
Can Solar by CIR Take Over My System’s Ongoing Maintenance?
Absolutely! We can help with inspections, troubleshooting, repairs, maintenance, and optimization for existing systems across Buffalo, Rochester, and Western New York.
Learn More About Solar Panel Systems
Read one of our free resources.
Our Maintenance Services
Are you looking for solar panel maintenance? Reach out to our team of experts in Buffalo & Rochester, NY.
Keep Your Solar System Producing No Matter Who Installed It
Speak with our team about getting your system inspected and serviced.